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Dave was prompt and completed the inspection and report as promised. He communicates and replies promptly whenever we texted or emailed him. Would recommend him if anyone needs a home inspector!Dec 1, 2015Verified
Dave Did A great and very in depth Inspection of our recently contracted townhouse. Dave was on time and very knowledgable. he took his time and took lots of pictures for his report. He also explained building practices and building code violations ( none found ) but he knew his business!!!! I would Recommend Dave to anyone in need of Home Inspection!!!!Jan 24, 2015Verified
I cannot say enough about Dave Bingert. He was professional, flexible, and personable. He was clearly knowledgable about all areas included in a home inspection. We learned about the history of our new home including materials used during the time period that the house was built and why it was used. His report was incredibly detail oriented and included clear pictures. Even after the inspection he made himself available for any and all questions that we had. I will recommend Dave to anyone in need of a home inspection.Oct 30, 2014Verified
I hired Dave to conduct a property inspection on Sunday, May 31st. It was a rainy day so Dave refused to inspect the full condition of the roof. The inspection was said to take 3 hours, it was much shorter than that, leading me to believe he was not as thorough as he should have been in the physical inspection of the property. Following the inspection of my property, Dave made a verbal agreement that he would have the completed report to me by that Wednesday, June 3rd. As June 3rd approached, I had not heard anything from Dave and reached out to him multiple times, his voicemail was full, did not respond to my text messages, nor return e-mail communication until the following day. He created an excuse and noted he was no where near finishing my report but would have it to me the following day, Friday. That deadline was again missed and I received a report on Saturday morning. However, this report contained 4+ photos of a property that was not mine, along with an uncountable amount of typo's and information that was not at all related to my property. I had responded with points that were not related to my property and was told that "There was quite a bit more than just the pics so I went over the entire doc with my notes and hopefully culled out the errata and put in correct assessments." In my opinion, although a draft is a work in progress, it should not be as sloppy as the document that was sent to me for my review. If I have hired someone to complete an assessment, I should not be highlighting their mistakes. Sunday, a full week after my inspection, I was sent the final copy of my report. I had missed a deadline that was set with my attorney, pushing my closing back 10 days. I reached out to Dave when invoiced (the invoice that was sent to me again was for the WRONG property address), and asked for a $25 discount due to him missing his deadline by 4 days and sending a sloppy report. He was beyond rude, unprofessional and said "And you think a few extra days of research which will be far surpassed when your closing dates get postponed, is due a discount?". When I tried to phone him, he started screaming at me and hung up the phone. I was in no way saying I would not pay Mr. Bingert for his services, I just felt that a good businessman with integrity would recognize that in this business, customer service is important. This had been a learning experience for me, I would gladly pay 2-3 times more to have a proper experience, be treated with respect and have agreed upon timelines met.Jun 20, 2015VerifiedDave B.'s reply
Sara O first called me over a week from quoting her asking what I provided because my quote was significantly less than everyone else. I explained I'm a Profession Engineer working a 50 hour week on a construction site providing professional inspection services. I inspect houses as a side business to help house buyers at a minimum rate and offered to send her a copy of my typical record. She wanted the inspection as soon as possible and I did so in a rain storm on a Sunday morning, 2 days after she called me from her place of employment. Houses of her type take up to 3 houses depending on deficiencies and areas of concern, with exit interview, it was in fact over 3 hours. The roof had some damage, which I determine from binoculars and inspection from attic crawl spaces. I do not take un-needed risks inspecting when raining or chance of lightening standing on a metal ladder, to which she seemed to understand at the time. I also offered to come back later which she declined. I told her I had another report to finish from Saturday and indicated I would try to have it to her as soon as possible, never agreeing to any date, but hoping to finish by midweek, the normal time I reserve to deliver end products. On Wednesday, she left an urgent message on my voice mail while I was on a noisy construction site stating her attorney was demanding the report. I always check with the local Code Enforcer for permits for things like improvements, like the roof. Finally on Thursday I was able to meet with the Code Enforcer who indicated the roof had no permit and was done illegally. He also indicated the property was encumbered by a new built garage encroaching on the building offset. The home owner called me Friday to affirm his heating plant was steam, no mater that the label on the furnace said water. Obviously the installation was makeshift, with the owner's father being a plumber. I emailed the report after spending 12 hours writing it up on Saturday, on a Sunday morning, including all the facts I uncovered and including them in the report. The draft report I sent midweek was part of a template I use which did contain errata which I was clear in telling here. The draft's purpose was not intended to be in any form final but to indicate the problems I was uncovering which would AFFECT HER PROPERTY VALUE DOWN THE LINE. A FULL TWO WEEKS WENT BY AFTER HER ACCEPATANCE OF THE REPORT TO WHICH I SAW NO PAYMENT. After emailing her to determine the cause of the delay, she called me and indicated she would not pay the full $175 and thought a discount was due for the 4 day delay while determining problems she would face down the line. After indicating my fee was already highly discounted, she felt it necessary to call me and read me a written statement indicating how unsatisfied she was because of the 10 day delay in closing imposed by her attorney. Trying to interrupt her harangue I did loudly stated she owed me $175 and promptly ended her slander of me. Immediately she wrote the above to slander me further. Finally, if you want a quick checklist type of report without checks of owner's claims, and are more concerned over meeting a completely arbitrary attorney deadline, don't hire me. If you want a well thought out, owner claim verified Engineering Report and can wait a reasonable amount of time to verify problem areas, I am available weekends and after 6 pm weekdays to help you determine property conditions at a very reasonable fee.
Kathy Y.Jun 8, 2015Verified
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- What education and/or training do you have that relates to your work?My license requires me to obtain at least 36 hours of professional development every registration period. I had over 300 hours for my last reregistration.
- How did you get started doing this type of work?My entire career has been in construction inspection and assessment of structures. I was in a building design program at Hutch Tech High in Buffalo and followed up with a BS in Civil Engineering from University Of Buffalo.
- What types of customers have you worked with?I have inspected commercial buildings, prisons, locks dams, marine structures, highways and nuclear reactor dismantlements as well as residential structures. I even directed inspection of residential structures after the Loma Prieta Earthquake and Hurricane Katrina in New Orleans.