FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is designed to be competitive, ensuring that our customers receive excellent value for the services we provide. Additionally, we offer special discounts to senior citizens as a way to show our appreciation for their support. Moreover, when our customers refer our services to others, they can benefit from free handyman hours as part of our referral program. We believe in transparent and customer-friendly pricing, and we are always happy to discuss any specific pricing details or fees with our valued customers.
- What is your typical process for working with a new customer?
Our standard procedure for engaging with a new customer typically involves the following steps: 1. Initial Meeting: We begin by scheduling a meeting with the customer to understand their specific needs and requirements. 2. Detailed Discussion: During this meeting, we thoroughly discuss all project details, addressing any questions or concerns the customer may have. 3. Estimate Presentation: After gathering all necessary information, we provide the customer with a detailed estimate for the proposed work. 4. Acceptance and Scheduling: Once the customer accepts the estimate and is ready to proceed, we work together to schedule the project at a convenient time. We aim to make the process as straightforward and transparent as possible, ensuring that our customers are well-informed and comfortable with each step of the journey.
- What education and/or training do you have that relates to your work?
Our expertise in the field of property management stems from our family's multi-generational involvement in the construction industry. Over the years, we have transitioned into a property management company. Our team members are fully licensed and possess comprehensive knowledge and education in all aspects of real estate and property management. This extensive experience and training enable us to provide top-notch services in our field.