Promore Restoration Services Inc

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Introduction

Professional Water Damage Restoration Services | 24/7 Emergency water damage response. We proudly providing more services like : - Flood cleanup , flood basement cleanup , water extraction / water removal , residential and commercial . - Mold removal/remediation - Environmental Remediation Services - Water & Fire Damage Recovery - Air Duct Cleaning - Hazmat, bio-hazard and crime trauma scene cleanup - Commercial Cleaning services - Structural repairs and re-construction Welcome to Promore Restoration Services, the leading provider of comprehensive water damage restoration and cleanup services in New York. With our team of highly skilled professionals and state-of-the-art equipment, we specialize in handling all aspects of water damage, flood cleanup, mold removal and remediation, biohazard cleanup, hazmat and crime and trauma scene cleanup, fire damage restoration, environmental service, structural repair and re-construction. We proudly serve the entire New York area, providing our top-rated services to residential, commercial, and industrial properties. Whether you're in Manhattan, Brooklyn, Queens, the Bronx, Staten Island, or any other neighborhood in New York, our dedicated team is ready to assist you with your water damage, mold removal, biohazard cleanup, crime/trauma scene cleanup, hazmat, structural repair and re-construction or fire damage restoration needs. When it comes to water damage restoration and cleanup services in New York, Promore Company is the trusted choice. Contact us today for a prompt response, exceptional service, and reliable solutions to restore your property to its pre-damage condition.

Overview

Current Top Pro

Hired 23 times

Background checked

25 employees

4 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

2022

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

55 reviews

5

96%

4

0%

3

0%

2

2%

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2%

Read reviews that mention:

Luciana C.

Apr 15, 2024

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Hired on Thumbtack

Promore Restoration Services would be the only company I would trust with making sure my home is rid of mold. I’ve worked with a couple of contractors over the years at different stages of my life when I could afford smaller renovation and Promore by far is the most professional and reliable. Patrick communicated with great detail what they were going to do and they actually executed every word. We met 3 times and they were always punctual, in fact arrived before I did (talk about 24 hours service, it’s like these guys don’t sleep). I hadn’t lived in my apartment for a while because I was saving up for a proper renovation this time. The first contractor I showed my bathroom to, I was horrified to find what looked like sewage & mold throughout the floor of my bathroom. I immediately called my insurance company, when my condo said their insurance company would not cover what is clearly a building issue. In researching mold remediation companies, Promore was by far the best reviewed. Since my insurance company opened up the claim I figured they would cover this damage caused by water leaks from upstairs, but as soon as they saw the photos of the mold they rejected my claim. I was devastated because I had saved so long just to do the renovation. I didn’t have any more savings to fix water & mold damage. I was sure I’d have to delay the renovations again just to fix the mold problem. But to my surprise Promore really worked with me to make it happen. They were also patient waiting for my building’s approval. As soon as I got the approvals Patrick got his team in the next day. He estimated a 3 day job but finished within 2 days ! You can tell they didn’t cut corners. They removed everything effected by the water damage & mold and sealed everything up with mold resistant protection. They air scrubbed and cleaned all surfaces. It was truly thorough. It’s a rare thing to be able to put your trust in a company these days but if this ever happens to me again or my friends, Patrick & his team would be the only ones I would recommend, if you want that piece of mind. Thank you Promore !

Details: As recommended by professional • Mold removal • No personal impact • Owner

Mold Inspection and Removal

Alex S.

May 25, 2024

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Hired on Thumbtack

We needed emergency clean-up of my mother’s basement and they were available (over long Memorial Day weekend) to complete the job!

Details: Basement • Clean and deodorize • Dry and dehumidify • Extract water

Water Damage Cleanup and Restoration

Past Customer

Jan 11, 2024

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From Google

Promore Restoration Services Inc's reply

Stella M.

Jul 26, 2022

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Hired on Thumbtack

They did an amazing job and offered to come do the job the next day. The difference in air quality and looks are amazing. We are very happy with the service.

Details: Inspection and testing • No personal impact • Owner

Mold Inspection and Removal

Beathris L.

Feb 4, 2024

Great company . They did water damage in my house. From mitigation to reconstruction full process. They are working with insurance . Thank you promore 5/5.

Credentials

Background Check

Patrick Prochacki

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
The customer should know that our pricing is based on their zipcode and the type of job they require. We use special software to ensure that our prices are fair. Additionally we always offer discounts to our customers. It's also important to note that we provide free inspection on site and estimate .
What is your typical process for working with a new customer?
We are friendly and open 24/7 to assist you .
What education and/or training do you have that relates to your work?
We are full licensed by Department of Labor for mold remediation in New York, New Jersey . We are licensed for water damage , fire damage by Institute of Inspection Cleaning and Restoration . With years of experience in the industry, our team of highly trained professionals possesses the knowledge and expertise to handle any water damage situation. We stay up-to-date with the latest techniques and technologies to provide efficient and reliable restoration services.