Floor Coverings International - Cleveland West
Floor Coverings International - Cleveland West

Floor Coverings International - Cleveland West

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Introduction: I’d love to offer you a free in-home estimate to discuss your specific needs and to give you the most accurate quote for your job.
Overview

Hired 27 times

Serves Avon Lake, OH

Background checked

10 employees

7 years in business

Payment methods

Cash, Check, Credit card

Social media

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Top pro status

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Very good 4.6

21 reviews

5
85%
4
5%
3
0%
2
5%
1
5%

Read reviews that mention:


Sarah L. C.

Floor Coverings International did fabulous job with my carpet installation. They were the company that originally installed my carpet when I purchased my condominium, and since I loved the quality of the carpet and padding so much, and the seamlessness of it, I went back to them after I had water damage and needed total replacement. The carpet looked exactly like it was when I purchased it and you would never know that there was water damage. You can’t tell where it starts and ends as the installation is top notch. The team was very professional and got it done in a timely manner. After the replacement carpet was installed, the team walked me though the house to make sure I was satisfied with the carpet and installation and they asked me if I had any questions. After such a stressful time, it put me at ease to work with such a professional and friendly team. I highly recommend them. I am a realtor as well, and I will refer them to all my clients.
Floor Coverings International - Cleveland West's reply
Thank you for your kind review, we appreciate it!
Feb 13, 2019
Tara F.

Hardwood Floor Refinishing

They cared about the history of my 1924 house and did the flooring job right. It looks amazing. They did not cut corners like a lot of other floor places will do. Professional, nice people with floor skills!
Jul 23, 2016
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Verified
Joe R.

Floor Installation or Replacement

Friendly sales rep & quality installation.
Sep 21, 2020
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Verified
Joe R.

Floor Installation or Replacement

Great
May 8, 2021
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Verified
Deb G.

It had been 20 years since I had picked out flooring so I didn’t even know where to begin, but the owner met with us and was very accessible and answered all my questions and walked me through the process. The technician that put our tile in was incredibly professional, neat, meticulous in his craftsmanship, and did an amazing job for us. The project was not only completed in the time period that was promised but sooner than I anticipated. We love our new tile floor and plan on using this company again when we have our carpet replaced. I feel very confident in recommending this company.
Floor Coverings International - Cleveland West's reply
We are so glad to hear that you enjoyed your experience working with us! Thank you!
Jun 19, 2018
Credentials
Background Check

Jennifer Toth

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We don't have any price gimmicks or "one week only sales". There are no "buy 2 rooms get 1 free" type of stuff. We simply offer the best products from the best manufacturers, using the most qualified installers, at an everyday great value. Our prices are always all-inclusive, with no change-orders. Once we give you a price, it stays that way even if your job becomes more complex once we remove your current flooring. There are no surprises, and you will not pay your balance until you are completely satisfied with result.

  • What is your typical process for working with a new customer?

    It all starts with the in-home consultation. Book an appointment, and we will handle the rest. Appointments can last from 30 min to 2 hours depending on how you like to shop. We will stay with you as long as you need to find a product that you love. Once we find the customized flooring solution that works for you, we agree to cash or payment terms, and schedule your install. Typically, your project can be complete in under 2 weeks from the initial appointment.

  • What education and/or training do you have that relates to your work?

    Everybody in the Floor Coverings International family receives 100's of hours of computer based and hands on training. We visit the home office in Atlanta 2-4 times a year for specialized workshops. We meet monthly with our reps from each company to learn the latest installation techniques and tips to get the most longevity and performance out of each product we carry. Every installer is scrutinized for certifications, references, years of experience, and overall talent. We aren't looking for a bargain when it comes to installers, we are looking for the best available at a good value.

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