Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2017
Services offered
Install type
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Very good 4.5
28 reviews
5
82%
4
4%
3
4%
2
7%
1
3%
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Read reviews that mention:
STEPHANIE W.
Aug 1, 2024
•
Hired on Thumbtack
Brian was amazing. This company provides an wonderful, easy experience from start to finish. If you're looking for quality flooring, and results guaranteed, I highly suggest this company!
Details: Laminate • 501 - 750 sq ft • Carpet • I need the professional to purchase the materials • Home
Floor Installation or Replacement
Tara F.
Jul 23, 2016
•
Hired on Thumbtack
They cared about the history of my 1924 house and did the flooring job right. It looks amazing. They did not cut corners like a lot of other floor places will do. Professional, nice people with floor skills!
Hardwood Floor Refinishing
Sandy B.
Jul 10, 2022
•
Hired on Thumbtack
Extremely responsive, wonderful to work with, and the end result is everything it was promised to be. The floors look incredible. The service and follow through was great.
Details: Luxury vinyl flooring • 251 - 500 sq ft • Carpet • Flooring professional • Home
Floor Installation or Replacement
Kim C.
Jun 16, 2017
We could not be happier with the finish project! John was very professional explaining the whole process, the flooring choices he came with were spot on for our needs. The installers were professional, timely and thorough. We are looking forward to working with you again in the future!
Deb G.
Jun 19, 2018
It had been 20 years since I had picked out flooring so I didn’t even know where to begin, but the owner met with us and was very accessible and answered all my questions and walked me through the process. The technician that put our tile in was incredibly professional, neat, meticulous in his craftsmanship, and did an amazing job for us. The project was not only completed in the time period that was promised but sooner than I anticipated. We love our new tile floor and plan on using this company again when we have our carpet replaced. I feel very confident in recommending this company.
Floor Coverings International - Cleveland West's reply
We are so glad to hear that you enjoyed your experience working with us! Thank you!
Credentials
Background Check
Jennifer Toth
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We don't have any price gimmicks or "one week only sales". There are no "buy 2 rooms get 1 free" type of stuff.
We simply offer the best products from the best manufacturers, using the most qualified installers, at an everyday great value. Our prices are always all-inclusive, with no change-orders. Once we give you a price, it stays that way even if your job becomes more complex once we remove your current flooring. There are no surprises, and you will not pay your balance until you are completely satisfied with result.
What is your typical process for working with a new customer?
It all starts with the in-home consultation. Book an appointment, and we will handle the rest. Appointments can last from 30 min to 2 hours depending on how you like to shop. We will stay with you as long as you need to find a product that you love. Once we find the customized flooring solution that works for you, we agree to cash or payment terms, and schedule your install. Typically, your project can be complete in under 2 weeks from the initial appointment.
What education and/or training do you have that relates to your work?
Everybody in the Floor Coverings International family receives 100's of hours of computer based and hands on training.
We visit the home office in Atlanta 2-4 times a year for specialized workshops.
We meet monthly with our reps from each company to learn the latest installation techniques and tips to get the most longevity and performance out of each product we carry.
Every installer is scrutinized for certifications, references, years of experience, and overall talent. We aren't looking for a bargain when it comes to installers, we are looking for the best available at a good value.
