FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The cost of data recovery services depends on a number of factors, including the amount of data stored on the media, the nature, and severity of the failure, the amount of time and effort we will need to invest in a particular data recovery case, etc. As it was mentioned above, each data recovery case is unique; therefore, there is no way to calculate an exact amount you would have to pay. Our price quotes are calculated in accordance to the results of diagnostic tests and are presented for your review before the actual recovery process can be started. The amount quoted is for a full 100% verified recovery. It includes the parts, repair, and extraction of your data as well as engineering time and effort. The price quote does not include transfer media or shipping (if required). We offer discounts to the following groups of people: Computer repair shops IT staff NGOs Educational institutions, teachers, students Medical institutions and hospitals The Military If you belong to any of the groups listed above, we will be more than happy to offer you a discount.