What should the customer know about your pricing (e.g., discounts, fees)?
Eagle's Locksmith Cincinnati has a flat price for any emergency lockout service and the prices are calculated by the time of the day and distance. For residential and commercial lock change, lock rekey and lock installation we charge $75 for a service call and $85 per hour if our locksmith on site don't know how long it takes to complete the work. Every once in a while Eagle's Locksmith offers some specials like $45 service call or half price lock replacement and you get more details from our Cincinnati locksmith tech on site.
What is your typical process for working with a new customer?
Eagle's Locksmith Cincinnati main goal is to provide the best locksmith services in Cincinnati Ohio for our clients and make everyone satisfied with our locksmith work performance. Our Cincinnati locksmith will make sure to secure any property with high quality locks, security locks and other products we offer for home and business.
What education and/or training do you have that relates to your work?
Our locksmiths in Cincinnati are certified technicians and highly trained by Eagle's Locksmith Cincinnati. We are fully insured and registered with Ohio secretary of state to provide locksmith services for emergency, residential and commercial in Cincinnati, Ohio.
How did you get started doing this type of work?
I locked myself out of my car and home in the same time about 8 years ago. I used kitchen tools to unlock my car and then unlocking my front home door lock. So I was thinking that if I can do it with kitchen tools I may be even better with locksmith tools and that could be my next job. Now I am a locksmith in Cincinnati Ohio and help my customers as much as I can with any emergency lockouts, residential and commercial locks, master key system, panic bar installation, key duplication services on site, keyless entry locks, deadbolt locks, doorknob locks and many more products.
What types of customers have you worked with?
We have residential customers that need lock repair or lock installation and sometime upgrading to a high security locks and we have our business customers in Cincinnati, OH that want to secure their facility with high quality locks, access control system, DETEX alarm locks and more.
Describe a recent project you are fond of. How long did it take?
The recent project we had was for a factory in Clifton area in Cincinnati, OH. Our locksmith provided estimate at first and then we started providing the lock and other products to complete the work. Since that specific job was over 35 locks, our technicians needed to work for 3 days in order to secure the facility the right way. We need to install 5 panic bars, 6 DETEX alarm locks, a few high security locks and also provide a master key for all of the door locks. Eagle's Lock & Security provides small and big locksmith services and we always can give our clients an estimate of ETA and how long does it usually take to complete the job.
What advice would you give a customer looking to hire a provider in your area of work?
When choosing a locksmith you must know a few basic information about the company you are about to hire. Ask them if they have insurance, where are their locksmith shop in Cincinnati?, for how long is the warranty?. It's important to be specific with your questions so you know you can trust your locksmith provider in Cincinnati, OH.
What questions should customers think through before talking to professionals about their project?
A customer should ask question about the quality of the locks you provide, about security system and what are the best way to secure their property. In the locksmith business its different for each job, because some people want a common residential lock on a commercial door and its not always fit in. A commercial lock in some cases cost more then a home lock, but definitely worth the investment.