FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the service type of lock time of day travel distance, and parts required. I explained the estimated cost before traveling and confirm the final price before beginning work. There are no surprise charge
- What is your typical process for working with a new customer?
First, I ask for the customer location, the type of lock or vehicle and photo when possible. then provide an estimated price and arrival time after arriving. I inspect the situation confirm the final price before starting complete the work and test everything with the customer.
- What education and/or training do you have that relates to your work?
I receive hands on Lock Smith training and residential re-keying lock, replacement home, lookout, vehicle, lookout, key, identification, and safe view professional LockSmith tool. I continue improving my skills, though practice and I industry training.