FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Although we are independently owned and operated, being part of a national franchise helps us get the best materials pricing possible so we can pass that savings back to our customers. We always strive to give you the most competitive pricing available, but we also take pride in the work that we do. Our crews have years of experience building all types of fences and we make sure we always do things the correct way, so your fence will stand strong and last. All of our work is backed by our Lifetime Workmanship Warranty!
- What is your typical process for working with a new customer?
Our typical process goes as follows: 1. We set up a meeting with our customers and to learn all about your fencing project, take accurate measurements, make recommendations, and provide you with a quote. 2. Once the quote is accepted, we get your materials ordered right away in case of any special order items or backorders. 3. Our Project Manager will contact 811 to come out and mark all your public utilities before we dig. 4. We deliver your materials prior to the install during which our Project Manager will do a quick walkthrough with you to ensure we are all on the same page. 5. Our crews will show up to complete your project. 6. Once the project is completed, our Project Manager will do a final walkthrough with you to ensure you are 100% satisfied.
- What education and/or training do you have that relates to your work?
Our management team is college educated and has 25 years plus experience in business and sales. Our installation teams have 20 plus years experience building all different styles of both residential and commercial fence.