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Focal Point Floors

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About
At Focal Point Floors, we’re redefining the hardwood flooring experience for the next generation. As a forward-thinking company in an age-old trade, we specialize in hardwood installation, repair, and refinishing with an eye toward modern convenience. Gone are the days of dusty, disruptive projects or the harsh fumes of traditional floor finishes. We’re committed to delivering exceptional results that reflect both the pride you take in your home and the pride we take in our craft. With us, you'll experience a level of service and quality worth bragging about. We look forward to making your flooring experience seamless, clean, and lasting!
Overview

Serves Delaware, OH

2 employees

2 years in business

Business hours

Sun8:00 am - 6:00 pmMon8:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Stripe, Venmo, and Zelle.

Social media

Instagram

Services offered
Special features of current flooring

Irregular shape

Stairs

Radiant floor heating

Floor fixtures

Property type

Residential

Commercial

Reviews
Exceptional 5.0

20 reviews

5

100%

4

0%

3

0%

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Read reviews that mention:


pro avatar
Past Customer

Nov 7, 2025

From Google

We had an excellent experience with Focal Point Floors. Our project was complex and involved sanding existing hardwood, removing carpet, and installing new flooring that needed to seamlessly match the newly refinished wood. At least one company we contacted refused to take on the job, and another was hesitant.Cuyler, however, didnt flinch. He provided a fair estimate, a clear timeline, and the confidence that the work could be done, and then he delivered. His craftsmanship is exceptional; youd never know the flooring wasnt all installed at the same time. The floors are stunning.Cuyler was professional, communicative, and easy to work with throughout the entire process. Were thrilled with the results and highly recommend Focal Point Floors.
Focal Point Floors's reply
Megan, thank you so much for the great review, and for the opportunity to take on such a project. It was a pleasure working with you, and turning your vision into a reality!
pro avatar
Past Customer

May 10, 2025

From Google

We wanted to get our floors sanded and refinished but found out we could not do that due to it being manufactured hardwood. He told us an option to use a solution and uv lighting. We put our trust in him and decided to take a chance on it. He put a lot of time into making sure the job was done right. We are happy with the results and I would recommend him to others.
Focal Point Floors's reply
Thank you for the excellent feedback Kurt! It is true that some floors are too thin to sand, but that doesnt mean nothing can be done. The UV instant cure is a great option as it causes minimal disruption to the lives of our clients. I appreciate your trust through the process, and I'm glad you are pleased with the results!
pro avatar
Past Customer

3 weeks ago

From Google

Cuyler did a great job refurbishing my first floor in a 100 yr old house. He had floor color and product options and was very knowledgable in helping us make a selection. Would highly recommend.
Focal Point Floors's reply
Thank you Geoff, it was a pleasure doing business with you!
pro avatar
Past Customer

Sep 8, 2025

From Google

Amazing Hardwood Flooring company. Hard working wonderful couple team. State of the Art DCS sanding equipments. High end commercial grade waterborne finishes. Thank you so very much for your business.
Focal Point Floors's reply
Always a pleasure working with you my friend, thank you!
pro avatar
Past Customer

Aug 30, 2025

From Google

Happy with Cuylers work. Best price, and I rate him as a trustworthy guy. After working with him for a bit I gave him key code access to our house without worrying about it. He was especially accommodating of all of our unique scenarios, we had very aged floors with large cracks. He allowed me to fill all the cracks myself and he helped by provided the product for me to use, he bent over backwards with his schedule to meet our timelines, and he was willing to take risks with a thin splintering area of our floor that I wanted him to try to sand down deeper. The floor has sat 6months, the finish he picked is incredibly durable, it looks great.If there are large cracks, he doesnt have the tool set yet to amend them I think. I got insight from another guy that looked at our floors, and I handled all the large cracks and damage myself. That looked like using a multi tool saw to remove large strips and chunks of our floor and nailing in new sacrificial strips that I pulled from under our fridge. Im sure he could have done it probably, but it was time consuming and he didnt volunteer. High risk for ruining our floors I guess, so I was happy to do it. Definitely not something that should be expected of a company that focuses on just refinishing floors, that was more of a house restoration task.For using filler product in medium damage areas, he recommends Elobe flexible caulk. The idea is that the traditional way of using hard glue based fillers eventually leads to them cracking out over time as the floor breathes and flexes. The down side with Elobe I see though is the lack of color options. Its a perfect product where we used it in our kitchen as a dark filler for the cracks, but where used to color match our oak it is not a good color match and some of our guests point it out. Ill eventually scrape it out and use traditional color matching glue stuff, it didnt seem like Cuyler was experienced with those methods. Which is all good, he has continued to offer to help me remedy by bringing me the original clear coat so I can repair the spots, thanks man! Just havent gotten to it!100% recommend if you just want floors refinished, this guy is the best. If you want someone to do intense old house restoration stuff where youre rebuilding floors with additional wood and filling large damage, you could benefit from finding an old guy with experience in that kind of stuff thats going to charge you lots of money and take a long time and really obsess about the details. Or if youre doing it yourself, then Im so happy we went with Cuyler. Anyways, I like this guy, perfect service for refinishing floors and we were a unique case he was brave to take on!
Focal Point Floors's reply
Micheal, thank you for the excellent review. We really appreciate your honest feedback! We strive to improve on our processes and expand our skill set. I will take this review to heart and seek a better remedy for similar situations in the future. I am glad to hear that you are pleased with the performance of the finishes we used in your home, they are some of my favorites! Thanks again for your business and your recommendation of our company!
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