|Monday||8:00 a.m. to 6:00 p.m.|
|Tuesday||8:00 a.m. to 6:00 p.m.|
|Wednesday||8:00 a.m. to 6:00 p.m.|
|Thursday||8:00 a.m. to 6:00 p.m.|
|Friday||8:00 a.m. to 6:00 p.m.|
|Saturday||8:00 a.m. to 6:00 p.m.|
Paragon Roofing Ohio, Inc.
What I liked about John from Paragon was that he was warm and professional and since my project was a roof job, he invited me to come look at an active project in the area to see first hand how they do. He also left me with some very good quality samples for me to review, which could be considered a positive thing. Where I struggled with him was in a few points. 1) He took pictures, but he didn't get on my roof. How can you fully determine the cost of a new roof without getting on a person's roof? 2) He seemed to have a script during his presentation and he didn't deviate much from it during the course of his presentation to me, which made it a bit formal and impersonal. 3) I told him upfront that the only way that we would move forward with a new roof is if the damage on the roof is shown to be from wind or other inclement weather and I told him he'll need to state that on the estimate. After he told me a few times in person that I had wind damage on my roof and I shouldn't have any problems getting a claim approved he never mentioned anything on the estimate about wind damage. 4 stars is a little generous, but I guess I'm feeling generous. I don't think I can recommend them though.Nov 1, 2017Verified
John Brito is the best. I had 5 different contacts from thumbtack and he was more knowledgeable and better @ explaining what needed done, and more than willing to work with me on what I wanted, needed and the cost. His workers were very professional, quick and did a great job. They finished tearing off the roof (3 layers ) and re-roofing my house and garage in 1 day. They ran in to a lot of extra work due to rotten wood and stayed until the work was completed. I would highly recommend that you contact this company if you need any roof repairs or replacement .THEY ARE THE BESTJul 25, 2017VerifiedParagon R.'s reply
Mr Ebbing it was a real pleasure working for you and your family. Thank you very much for the wonderful review !
About this pro
Years in business13
Times hired on Thumbtack45
Number of employees8
Photos and Videos
Q & A
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing does vary with the type, size and duration of the proposed project. Please note, that we do offer a price matching program according to details of scope and products.
- What is your typical process for working with a new customer?We typically conduct a brief phone conversation. This is to retrieve pertinent information from the homeowner and schedule the free inspection and repair/replacement proposal. Once we have inspected, we will share photos of existing damages and information gathered with the homeowner on the spot. Our company wants each client to be as informed as possible at all times. From this point, most times we can take a few minutes to estimate the costs and produce a thorough proposal. Our team also has the ability to give the client a hard date of install in this initial consultation. Most roofing jobs are a 1 day process, even the tear off and replacements. According to the scope, many typical siding replacements are 1 week or less. It is our standard to clean up your project each afternoon before we leave site, and conduct a finish cleaning upon completion. Finally, our ownership will inspect the project before we accept any form of payment...that's right, rarely do we ever accept one dollar up front.
- What education and/or training do you have that relates to your work?Our ownership and management staff (3 people) have a combined 40 years experience in building construction and insurance restoration.