FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Are products come in a wide range of options and pricing. Pricing is based on size and scope of the project. Variables such as an existing foundation (such as a patio or deck) is a factor in addition to type and number of windows, doors, roof type, etc. We offer totally free estimates and run promotional offers throughout the year. You can see current offers on our website.
- What is your typical process for working with a new customer?
Our first step is to listen and understand what type of project and final product you desire. Next we will send our Design Consultant to your home for a free consultation and written estimate. After approval of the estimate a schedule is created, materials are ordered from our manufacturer and the installation begins. Timing on completion of the installation depends on size and scope of your project.
- What education and/or training do you have that relates to your work?
Our sales team and installers are trained at our manufacturing location in Souderton PA.