Exteriors Unlimited

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Introduction: There are a lot of siding, gutter, window, & door contractors in the Greater Cincinnati area, but I feel extremely confident in saying that there aren't many who can provide the quality of workmanship we can. We're a small family business and we take pride in our work and treat our customers' homes as if they were our own. We use high quality materials and our own full-time skilled employees do all of the work. We keep up on the latest and greatest products and installation methods, we maintain communication with our customers from beginning to end, we make daily visits to almost all jobs in progress, we finish any job we start prior to moving on to any others, and we do our best to ensure a happy customer each and every time. The fact that over 75% of our work comes from repeat business and referrals is a testimony to that. I enjoy helping people remedy problems with their homes, and I really enjoy the opportunity to completely transform the exterior of someone's home, and make it look like a brand new house again.

Overview

5 employees

49 years in business

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FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
No complicated pricing system. We come out to your house to take pictures and measure, we write up a quote with the prices for different services broken out as much as possible, and we answer any questions you may have about the work or pricing. We have fair established pricing based on our costs and the quality of work that we provide.
What is your typical process for working with a new customer?
For new customers, we speak on the phone or in person about our business and their project, to find out if we're a good fit for it. Then we schedule a time to meet at the house to look at and discuss the project in more detail, and get whatever measurements we need. Then we generate a quote detailing our recommended work and the associated costs. Once the quote is accepted, we ask for a signed copy of it, as well as a deposit, we let the customer know what our lead time is, and we follow up with them at a later date, closer to the start of work, to schedule an exact start date.
What education and/or training do you have that relates to your work?
We keep up on the latest developments in products and installation methods through a trade organization we're a member of called NARI (The National Association of the Remodeling Industry), as well as through supplier education programs and several industry publications we receive on a regular basis.