- What should the customer know about your pricing (e.g., discounts, fees)?
I try to work with budgets depending on each dog and I offer a variety of services after a free phone consult to make each client comfortable and confident. Rehab and behavior shaping is one 4 hour session with follow ups via a tailor made protocol that the client follows. If the client needs to be less frequent, I will work with them the best I can. Follow up sessions are 100/hr depending on the distance traveled etc.
- What is your typical process for working with a new customer?
I like to give a free phone consult to understand the situation in full and then I send a questionnaire, free of charge for everyone in the house to complete and review it for behavior issue dogs to begin to build a protocol. Then come and complete the 4hr session to meet/observe the dog(s), fully understand the situation at hand and teach the protocol for how we can solve the problems whether it be biting, fighting, reactivity or rudeness.
- What education and/or training do you have that relates to your work?
I am an IACP Professional Member and certified KMODT in Beginner Novice, Novice, Open, and I am an Integrative Behaviorist studying at the Canine-Human Relationship Institute in Texas.