FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At The Stone Pro Repair & Restoration, we offer transparent, project-based pricing with no hidden fees. Because we prioritize perfectionism and 13 years of expertise, our rates reflect premium craftsmanship and lasting quality. We provide free, upfront estimates so you know exactly what to expect.
- What is your typical process for working with a new customer?
Our process at The Stone Pro Repair & Restoration begins with a clear, honest consultation to understand your goals. From there, we schedule the project and execute the work with absolute precision, treating your home with total respect. We don't pack up our tools until we do a final walkthrough together and ensure you are 100% satisfied with the craftsmanship.
- What education and/or training do you have that relates to your work?
While I don’t hold a formal classroom degree in this field, I have completed a 13-year "hands-on degree" in the tile and stone industry. I trained directly under industry veterans, mastering advanced techniques in stone repair, grout restoration, and precision tile installation. This extensive field experience ensures that The Stone Pro Repair & Restoration delivers unmatched quality on every job.