FAQs
- What types of customers have you worked with?
The most common problem I get calls about are wrinkles and carpet coming loose in doorways or seams. Craftsmanship is almost gone in our trade. Most installers are just doing carpet to make a quick buck and have no intentions of this being a career. They buy the cheapest supplies (tack strip, seam tape, etc)and use a knee kicker to stretch your carpet. I use the most up to date tools and use them correctly. You will never get a wrinkle guaranteed. The power stretcher I use is recommended by the carpet manufacturers to ensure your material lasts as long as it was intended. I also seal all edges to tile transitions so you don't get the carpet loosening in your doorways.
- Describe a recent project you are fond of. How long did it take?
I am proud of all of my work. Every job I do I put out 100% and go home confident that it was installed to the standards it was intended to be when manufactured. My favorite jobs are patterned theater rooms, stairways, or areas like this. The challenge of matching the patterns step to step or step to stage is intense and brings out the true knowledge of the trade. Stores lack installers that can handle these jobs so they will just tell you that the stage cannot be straight with the room or the pattern will change from the top stair to the landing or whatever lie will cover them that day. This is almost never the case if measured and cut correctly. I did a leopard stairway this last summer that had pies on the bottom. When looking down from the top it looked like a piece had been melted onto the steps in a perfect line! It was a great day and they sold four custom homes off of that model in the parade :)
- What advice would you give a customer looking to hire a provider in your area of work?
My advice to you as a customer is this. When you are choosing your carpet buy nylon! Do not let the salesman pressure you into a polyester. Polyester is good for a rental that will be replaced every few years or apartments. If you put it in your home it has a tendency to crush together in lumps and look like a wet dog after a few years of traffic. Nylon lasts so much longer and has the ability to withstand heavier traffic. Wool is the best but pricey. Also remember that even if you buy a wool, it can be worthless in just as little time as a polyester if installed loosely and butchered by a hack in our trade. Beware of your installers!