FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Project-based quotes, no surprises. • Typical range: most 3D-modeling / prototyping projects fall between $400 – $2,500. • Hourly reference: $75/hr for design & CAD, billed in 15-min increments when scope is open-ended. • Travel: on-site scoping visits inside 25 mi are $75 flat (credited toward the job). • Materials: prototype prints in PLA, PETG or PETG-CF are charged at cost + 20 % to cover wear and tear. • 50 % deposit for new clients; balance due on final files or parts.
- What is your typical process for working with a new customer?
1. Discovery (15–30 min) – Free video/phone call to nail down goals, key dimensions and deadlines. 2. Scope + Quote – Written proposal within one business day; includes timeline, deliverables and fixed price. 3. Digital Design – CAD in Fusion 360 / SolidWorks with milestone screenshots or live screen-shares for feedback. 4. Prototype (optional) – Rapid 3D-printed sample shipped or reviewed in person for fit & feel. 5. Final Deliverables – Manufacture-ready STEP/IGES/STL files, drawings, or renderings, plus a brief hand-off call. 6. Post-Project Support – Minor tweaks (≤1 hr) included for 30 days.
- What education and/or training do you have that relates to your work?
• Formal training in mechanical design & drafting. • 25 + years hands-on with CAD/PDM tools (Autodesk, Dassault, Onshape). • Autodesk Fusion 360 Certified User. • Early adopter of additive manufacturing (LOM, SLS, FFF) since 2003. • Continuous coursework in DFM, GD&T and composite materials.