FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Strata Fence Co, we provide upfront, transparent, and itemized pricing with no hidden fees. Every project begins with a free on-site or virtual consultation so we can take accurate measurements and understand your layout. We also offer multi-project discounts, military/veteran discounts, and volume pricing for larger properties. Our goal is to give you the best long-term value through durable materials, clean craftsmanship, and professional installation.
- What is your typical process for working with a new customer?
We keep the process simple and professional: 1. Initial consultation – We discuss your goals, style, budget, and any HOA or property requirements. 2. On-site assessment – We measure, evaluate terrain, and confirm materials/options. 3. Custom proposal – You receive a clear written estimate with layout drawings and options. 4. Scheduling & permitting – We handle permits (if needed), site/utility marking, and schedule work at your convenience. 5. Installation – Our team completes the project efficiently with clean, high-quality workmanship. 6. Final walkthrough – We review everything with you to ensure you’re fully satisfied.
- What education and/or training do you have that relates to your work?
Our team brings a background in construction, property development, and building finishes, with professional training in fence installation, structural best practices, and material handling. We stay current with modern installation methods, safety practices, and product specifications to make sure your fence is built to last.