We're locally owned and operated, so you can trust that you'll receive prompt, courteous service from a skilled technician in your community. We're the name you can remember and the company you can trust!
Overview
Hired 504 times
Background checked
License verified
42 employees
7 years in business
Business hours
SunClosedMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Credentials
License verified
Multi-state National Account - Ask Pro about exact licensing
License state: DC
Background checked
Passed by Chris Nguyen on Apr 27, 2020.
Services offered
Work needed
Install new A/C units
Replace existing A/C units
Remove old A/C units
Install ducts and vents
System type
Split system
Packaged system
Other
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Very good 4.5
154 reviews
5
80%
4
5%
3
4%
2
3%
1
8%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Megan S.
Jan 27, 2025
•
Hired on Thumbtack
Our HVAC was in desperate need of a good cleaning. 1-800 plumbing and Air did a fantastic job getting to us quickly and giving our HVAC the deep cleaning that it needed.
Profissional and fixed the the issue fast and provided information on how to maintain the unit to have a longer lifespan. Second time using this business and the same pattern showed . I would use them again when needed!
Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Part of a larger issue with the plumbing system • House
1-800-Plumber +Air Pacific Northwest's reply
Hi Cristina, thank you for the 5-star review and for sharing your positive feedback with us regarding our team. Your business is appreciated and valued. We appreciate the opportunity to be your plumber.
Plumbing Pipe Repair
Julia B.
Sep 2, 2021
•
Hired on Thumbtack
Arrived on time for a maintenance and when there were unexpected issues was able to solve those as well fir a reasonable additional fee.
Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Shower or bathtub • House
1-800-Plumber +Air Pacific Northwest's reply
Juia, we strive for 100% satisfaction, and it is great to see you had such a positive experience with our technician.
Plumbing Pipe Repair
Irene G.
May 5, 2021
•
Hired on Thumbtack
Dylan did an excellent job installing a backflow preventer in preparation for a sprinkler system installation. He was a pleasure to work with and I would definitely recommend him to others. Nice job Dylan!
Details: Other pipe installation needs • Other plumbing installation or replacement • Municipal water (most common) • House
1-800-Plumber +Air Pacific Northwest's reply
Irene, thank you for the 5-star review and for sharing your positive feedback with us about Dylan. We will let him know to keep up the good work! Your business is appreciated and valued.
Plumbing Pipe Installation or Replacement
Jeff T.
Nov 16, 2021
•
Hired on Thumbtack
Took care of all our issues promptly. Didn't expect him to fix everything on the first visit but he did. Very happy with the service.
Details: A few pipes • Other plumbing installation or replacement • Municipal water (most common) • House
1-800-Plumber +Air Pacific Northwest's reply
Hi Jeff, we are so grateful for your review. Thank you for taking the time to share your positive experience with us.
1-800-Plumber PNW strives to provide each customer with an exceptional service experience. We appreciate the opportunity to come into your home and service its needs. Should you need our services again in the future, please don't hesitate to call. Thank you for choosing 1-800-Plumber PNW!
Plumbing Pipe Installation or Replacement
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
No Surprise Pricing
No Overtime Charges
Special Offers
What is your typical process for working with a new customer?
We will send a licensed and insured Journeyman Plumber to a customers home to provide an estimate before we do any work. For smaller jobs we will complete while we are there if the customer is ready. If it is a larger job we will email the estimate to the customer in a day or two. The customer can then schedule the job by contacting us or accepting the estimate. We will communicate with the customer from beginning until the end of the job.
What education and/or training do you have that relates to your work?
