- What should the customer know about your pricing (e.g., discounts, fees)?
You can get a discount by signing up for one of the package lessons. Sign up for five(5) lessons and get a 6th one for free. If you have questions about that/those feel free to ask.
- What is your typical process for working with a new customer?
My first step is to evaluate you by playing a game of chess. I do this so that I can see where you are already strong and also where you need some guidance. If you are a brand new player I will start by teaching you the basics, and then we will start doing games at a rate that fits your skill level.
- What education and/or training do you have that relates to your work?
I am certified as a chess coach by the US Chess Federation.