Mobile Power Window Repair Experts

Medford, OR

About this pro

How does your service stand out?

I am the owner, I do the repair, I stand behind my warranty. You will be very happy with my mobile service at your home or workplace. I guarantee it!

What do you enjoy about the work you do?

I enjoy my customers and the relief they feel when the job is done well.

Location

Medford, OR 97504

Years in business

9

Number of employees

2

Times hired on Thumbtack

25

Reviews

24 Reviews
  • Keith H. Jun 17, 2016
    I called Joe and he was at my house within a half hour. He fixed my window promptly and charged me a very minimal price. JOE ALSO FIXED MY WIND SHIELD WIPER MOTOR AT NO COST. Thank you.
  • Barbie H. Oct 20, 2015
    I had the passenger side window fixed by Joe on July 20th of this year. $135. Replacement of the equipment that actually lifts the window. My cable became tangled. Because of the type of repair, I was told not to use it until Wenesday afternoon. I waited until Thursday. The replacement window worked for most of the day. That afternoon/evening, the window stopped working. I immediately called Joe to let him know and he stated on the phone that he would 100% back his work on the window but that I will have to travel back to Medford for him to do so. WHAT??? The problem with this is that his business is in Medford and I live in Bend. I had been visiting family when I used his service to get my window fixed. Now, I have paid $135 to have a window repaired which worked for one day and no way to fix it. I have had to wedge the window to keep it up and from falling down into the door. Not only that, my daughter had to suffer through the hot temperatures of the summer with no working window to cool off with. Even though this is a mobile business, I should not be required to travel the distance back to Medford to get it fixed. There should be a way for me to get it fixed here where I live and this company pay for it! I paid $135 for a bad product and it's not good business to not be able to back your service in the proper way. Joe was nice when he fixed my window. The service was quick. But the product I paid for was not a good product. I paid $135 for a replacement window with the same problem as my old one. Joe stated to me on the phone, before I agreed to meet him to fix my window, that his replacement product was better than the after market replacement product out out by the manufacturer. That remains to be seen. Not happy. Out $135. Bad product.
    Replied to Barbie H. - Oct 21, 2015

    It's is unfortunate, that parts fail sometimes.In respect the customer will be refunded in full.

  • Charlie W. Sep 19, 2015
    Joe was awesome. He was in and out in under 30 minutes. Plus he was able to fix a master window switch issue we had for years for a reasonable price. Thanks Joe!
  • Bobbi P. Jun 2, 2015
    He came same day earlier then expected and was fast and considerate....he even fixed my back window with no extra Charge ... He did a great job for a low cost.. He saved me from running into town and wasting my whole day. I would totally recommend him to everyone... Thank you Joseph
  • Perry F. Jul 30, 2014
    Called Joseph and got a quick quote. He offered to come over right then, but I had to leave for a meeting. Called him the next morning, and he said he would be right over after he finished his current job. Within the hour he showed up and was very friendly and efficient. We chatted while I watched him do the repair in about 30 minutes. Didn't have to leave my car in a shop for hours or schedule alternate transportation. It couldn't have been easier! The final invoice was for the exact amount of the quote (which was less than half what I was quoted from several other shops in Medford). No surprises, no padding the bill. Just honest quality work. I highly recommend Joseph if you are in need of any repairs on your electric windows. Fast, affordable and reliable! Thanks Joseph, I will be telling my friends and family about your outstanding service.
  • Dan W. May 26, 2014
    Very impressed with Joe's repair, he arrived as scheduled (on Memorial Day !!) and completed electric window motor replacement in less than 40 minutes at a very reasonable price. I would absolutely recommend Joe to anyone needing his services.
  • Tim C. May 19, 2014
    I called to request a quote; Joe provided a responsible rate. I provided him with my address and within 15 minutes, he was at my house. He evaluated the truck window problem and in 10 minutes had a diagnosis. He did the work for the price quoted and was done in under 30 minutes. Joe was a man of his word; I was not sure this type of outstanding service and integrity still existed. Great job, thank you Joe. Highly recommended!
  • Alexander L. May 2, 2014
    Auto Repair Services
    Verified Review
  • Dan K. Mar 1, 2014
    Auto Repair Services
    Verified Review
    Joe was not just fast - he was immediate. And professional, competent, best priced, and I was very lucky to have found him when I did, to repair a power window regulator right before huge rains came. Thanks Joe. My review is unable to capture the quality you'll get .... And he came TO ME!
  • Jenny B. Feb 26, 2014
    Auto Repair Services
    Verified Review
    Joe was polite, professional, informative and quick. Thank you so much for fixing our windows! You're awesome! I will call you in the future for sure when we want to get the other windows done. Thank you again! You made my day!
  • Sharleina S. Dec 18, 2013
    Auto Repair Services
    Verified Review
    FRIENDLY AND KNOWLEDGEABLE.REASONABLE PRICES.FAST AND CAME TO US.
  • Nathan S. Dec 14, 2013
    Called Joseph yesterday (Friday), told him what the problem was. Very polite, very quick; asked what was the best time to call today (Saturday) and I said anytime after 11. Called at 11:30, confirmed the address and the year/make/model (1998 Mercedes E320) and asked what time was best for me and I said 2. Got here at two o'clock on the nose and got right to work and I watched him do the whole thing. Very kind, very professional, obviously very knowledgeable. I watched him do the whole thing and he treated the car with great care--as good or even better than I would. Half an hour later, he was finished and left me with some further knowledge about the windows and just the car overall if I were to change the battery. Great guy, great service and a very good rate and even guarantees his work with a warranty. Would very highly recommend.
  • Ray F. Nov 27, 2013
    Auto Repair Services
    Verified Review
    prompt callback and great job
  • Michael T. Oct 24, 2013
    Auto Repair Services
    Verified Review
    Did a fine job,reasonable rate.
  • Jeff S. Oct 21, 2013
    On a Saturday morning with rain in the forecast, the regulator mechanism on the driver's side of my truck gave out. A call to a local dealer left me with the promise of waiting until Monday, and a high estimate. My father-in-law gave me Joe's number and a high recommendation. Within an hour of our phone conversation, he showed up and did the repair. The job was finished just as the rain started. This was the most timely, professional, and reasonably priced job I have seen in a long time! I didn't have to make multiple trips to a shop and leave my vehicle for the day, or wait for parts. What an incredible service he provides! Fast, professional, knowledgeable, courteous, mobile, and affordable. What more could you ask for?!
  • Joanne D. Oct 11, 2013
    Joe is very professional and well qualified to repair auto windows. I would recommend him to anyone with a broken window mechanism. I have my window back!
  • Erin A. Oct 9, 2013
    Auto Repair Services
    Verified Review
    Wonderful fast service Joseph is very professional. My window was repaired from call to service within an hour and very affordable I would call him again without a doubt look no further thanks again. A customer forever
  • Doobie L. Aug 28, 2013
    Auto Repair Services
    Verified Review
    I highly recommend Joe Pennino. He is knowledgeable and very efficient. He is a very nice guy. He swapped out the motor to the driver's side window in no time at all. His prices are competitive. He showed up on time. Wouldn't hesitate to use him again!
  • Allyson B. Aug 10, 2013
    Auto Repair Services
    Verified Review
  • Zak C. Jan 20, 2013
    Auto Repair Services
    Verified Review
    He did a great job! My window was fixed fast and at less than half of the price of everyone else had quoted me!
  • Fran C. Oct 26, 2012
    Verified Review
    We were pleasantly surprised by the excellent service we received from Joe at Power Window Repair Experts. The estimate came back within an hour and he came out to the Applegate Valley and did the job that afternoon. Excellent service and price.
  • Beverly D. Sep 10, 2012
    Verified Review
    Joe at Power Window Repair Experts gave me an estimate. I made an appointment for the repair and he showed up on time; did the word neatly and efficiently for the amount of the estimate. I really appreciate his quick and efficient service and would highly recommend his company to others.
  • Joseph G. Aug 7, 2012
    Verified Review
    Excellent, knowledgeable and extremely fast. Highly recommend!!!
  • Robert S. May 21, 2012
    Auto Repair Services
    Verified Review
    Joseph did a great job in fixing the window.

Q&A

What types of customers have you worked with?
Off track windows! Slow window motors! Here at Power Window Repair Experts, replacing broken regulators and motors and are an everyday service.
What questions should customers think through before talking to professionals about their project?
I have been in this specialty service for over 15 years. Window regulators, motors, etc., is all I do. I have encountered almost every problem imaginable and my van is equipped with most parts.