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First Call Heating & Cooling
Licensed
Licensed
Free on-site estimate
Responds in about 3 min
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Since 1939, First Call Heating & Cooling has been a trusted part of the Portland community, delivering reliable heating and cooling services to homes across the greater Portland area. We’re not just technicians, we’re your neighbors, here to help make your home more comfortable, efficient, and safe.
Credentials
License verified
Multi-state National Account - Ask Pro about exact licensing
License state: DC
Background checked
Passed by Matthew Richmond on Mar 19, 2026.
Services offered
Work needed
Install new A/C units
Replace existing A/C units
System type
Split system
Packaged system
Other
Building height
Single-level
Two-story
Three-story
Projects and media
Projects and media
Reviews
Excellent 4.9
100 reviews
5
96%
4
2%
3
0%
2
1%
1
1%
Read reviews that mention:
Lindsey H.
Feb 13, 2026
From Google
Nothing but great things to say about the expertise and professionalism we experienced with First Call. We had 2 gas fireplace inserts installed in our 1960s house this week and we are very happy with the results. First Call was the only company that seemed totally comfortable with what was deemed by other companies as a very complicated job and they seemed to almost run away from our job. They were communicative and thoughtful during the entire process. Jason Sundwall was the lead on the gas line process. My husband is very particular and had a certain way he wanted the gas line installed. He raved about Jason all week and kept repeating how happy he was that Jason did our project. It can be difficult to find people that complete jobs to as high a level as we expect but Jason treated the project as if it was his own home. We cant say enough about his skill level and professionalism. All our furniture and floors were covered each day and they left everything in perfect condition. Jason is incredibly knowledgeable and obviously very experienced. Steve Erickson was our salesperson and he was great too. Hes a warm, friendly face for the company and his knowledge, confidence and thoroughness made us comfortable proceeding with this project (when other companies made us much less confident). Everyone showed up when they said they would which is also extremely rare to find. That was my first indication that we had found a unique, professional company! I cant recommend first call enough.
First Call Heating & Cooling's reply
Thank you, Lindsey! We truly appreciate your kind words about our team's expertise and professionalism. It's wonderful to hear that Jason and Steve made such a positive impact on your experience. We're glad you felt comfortable throughout the process and that you're happy with the results. Your recommendation means a lot to us!
Gail L.
Mar 10, 2026
From Google
Brian is so knowledgeable and easy to work with. He made some very helpful suggestions and I look forward to working with him in the future
First Call Heating & Cooling's reply
Thank you, Gail! We're glad to hear that Brian's knowledge and helpful suggestions made your experience positive. We look forward to working with you again!
Carmen W.
Feb 26, 2026
From Google
Exemplary service and professional and highly knowledgeable technicians who go the extra mile!!! Brian is honestly the best technician we have had in the 9 years we've been doing business with First Call!!! He was very diligent and detected an issue, repaired it and our heat pump is looking and functioning like brand new!!! We will be requesting Brian next service time!!!!
First Call Heating & Cooling's reply
Thank you, Carmen! We appreciate your kind words about our service and are glad to hear that Brian made such a positive impact during your visit. Looking forward to seeing you again for your next service!
Phaedra D.
Feb 22, 2026
From Google
Spencer and Martin were AWESOME!! They were kind, professional and thorough. We HIGHLY recommend First Call Heating and Cooling. Every department was exceptional throughout the entire process. Thank you First Call Heating & Cooling Team!!
First Call Heating & Cooling's reply
We are overjoyed to hear Spencer and Martin provided exceptional service! Thank you for recommending First Call Heating and Cooling, Phaedra.
Doug S.
Feb 19, 2026
From Google
Had an issue with the oil furnace and requested an annual maintenance. Brian was prompt and arrived within the scheduled window. He asked some questions, got right to work, and documented his work and the system with measurements, photos and notes. When done, explained everything he had done/found and answered my questions.
First Call Heating & Cooling's reply
Thank you for your wonderful feedback about Brian's prompt, thorough maintenance work and clear documentation and explanations.