FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge a straightforward $99 flat diagnostic fee that covers travel, a thorough inspection, and a clear explanation of what’s wrong. During the visit, we’ll present honest repair or replacement options tailored to your budget and needs. Best of all, if you choose to move forward with the recommended repairs or new equipment installation, we’ll credit the full $150 back to you — so getting expert help and peace of mind never costs extra upfront. Transparent pricing, no hidden fees, and zero pressure — just the honest service you deserve.
- What is your typical process for working with a new customer?
When you call Homepro, you can expect us to answer the phone, or call you back within minutes and can be onsite within a few hour for repairs.
- What education and/or training do you have that relates to your work?
Journeyman HVAC Professionals!