FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free in-home evaluations for all services. Every home is different, so costs vary considerably depending on the type of foundation, existing issues, and ground/soil conditions. We also offer financing.
- What is your typical process for working with a new customer?
Our technicians will come to your home and do a thorough inspection outside/inside and under your home. They'll show you photos and videos and measurements of what they observe. If we can help solve a problem in your home, we'll offer you an estimate for our solution.
- What education and/or training do you have that relates to your work?
TerraFirma is a member of Supportworks, the nationally renowned foundation repair network. Our team is professionally trained by the providers of their exclusive, patented products. Our team reguarly attends further certification courses and maintains high standards for best practices from trusted professionals in the industry.