Types of piano tuning
Piano tuning technicians may categorize customer pianos into four basic categories:
Regularly maintained pianos. These customers have their instruments tuned at a minimum every six months to one year. About one-third of all pianos are regularly maintained with an annual tuning. These jobs take a tuner between an hour and an hour and a half.
Moderately maintained pianos. These pianos have recently been moved or haven't been tuned in two years or so. Tuners see moderately maintained pianos about 50 percent of the time. The tuner will have to manipulate all the tuning pins once to pressurize the soundboard before doing the tuning itself, and the service should take about two hours.
Ignored pianos. These are referred to by the pros as a "sore arm" tuning job because of the work involved in bringing a neglected piano back into working order. Pianos over 60 years old will likely require this level of service, which is basically three fine-tunings at once, or two and a half to three hours of work. About one-sixth of the pianos that tuners see fall into this category.
DOA pianos. Some pianos are beyond a tuner's help. Water or fire damage, massive humidity changes, or just too much age and neglect can render a piano dead. A small fraction of pianos that technicians see fall into this category, and piano tuners will likely not charge for work they can't do. Most will say if you want a piano, you're going to need a better one than that one.
Piano tuning estimates
Some piano tuners ask questions over the phone and provide an estimate; others will want to see and hear the piano for themselves before they can offer a quote. If a piano can't be tuned, some technicians offer inspection services for a fee to better understand what repairs are needed and how much they will cost.
Flat rate versus hourly
Some piano tuners charge a flat rate for their services; for example, Piano Doctor of McKinney, Texas, charges an average of $85 for a standard piano tuning. Other technicians charge by the hour. The cost may include certain small repairs, but most piano repairs cost extra. As a general rule, more expensive piano tuners typically charge a flat rate that includes small repairs, while less expensive pros might charge extra for additional services such as unsticking sticky keys, installing new strings or other tasks. Hourly rates for piano tuners average about $100 per hour nationally. For large grand pianos or other expensive instruments that require a high level of skill, some tuners charge as much as $200 per hour. For concert pianos, prices may be even higher.
Additional services
Many piano tuners also offer piano repair and are able to recommend additional services that are needed when they come out for a tuning. If you suspect your piano needs more than just tuning, always confirm whether the tuner also provides repair, as not every tuner does. Piano tuners who also do repairs offer a wide variety of services for various prices. Here are the average national costs for common tuning and repair services:
Grand action reconditioning and regulation: $2,500-$3,500
Vertical action reconditioning and regulation: $800-$2,500
Soundboard cleaning: $100-$150
Climate control installation: $450-$800
Installation of under-covers: $250-$350
String cover installation: $250-$350
Grand action rebuilding: $5,000-$8,000
Vertical action rebuilding: $4,000
Age of piano
New or recently restrung pianos require tuning more frequently than older pianos because the new strings are stretching. It's a good idea to tune a new piano three or four times in its first year to help the strings settle. However, if you have a new piano in your home or have recently moved your piano, experts recommend you wait at least three months before having it tuned to allow the piano to adjust to the new environment.
Older or more neglected pianos may require more extensive repairs and refinements before tuning, which will make the overall cost higher than for a standard tuning. Also, the more out of tune a piano, the more the tuning might cost.
Location of piano
Piano tuning and repair professionals charge different rates depending on location, regional costs of living and regional costs to do business. For example, piano tuning in New York City's Upper East Side averages $125, while piano tuning in Topeka, Kansas, averages $95. Some piano tuners charge a small fee if they have to travel beyond a certain distance. For example, a piano tuner may have a flat rate of $100 for tuning pianos within a 25-mile service range and then charge an additional $1 per mile for any jobs outside of that radius. Pianos in humid climates may need to be tuned more frequently.
Level of service
Some lower-priced tuners might simply readjust a piano's strings. More meticulous (and expensive) professionals typically look at other aspects of the piano, such as squeaky foot pedals or sticky keys. Not all piano tuners offer these kinds of "spiff job" services; if a piano needs more than just a tuning, be sure to tell the tuners upfront so they can price your job accordingly.
Spiff jobs typically cost an additional $250-$350 for four hours (a half day) of work or $450-$650 for eight hours (a full day), on average.
Older pianos may also need to be regulated as well as tuned. Regulation can cost $200-$600 on average. A poorly regulated piano might have the following symptoms:
Having to strike a key harder to get a tone
Not being able to quickly repeat a note
Hearing a double strike when a key is only struck once
Hearing clicks, squeaks or other noises
Seeing uneven piano key height