FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do like giving first-time customers a small discount for their first time-project with us. That takes pressure off both our customer and us to make sure it’s a very good mutual fit. After the initial visit, we do charge our regular rates on an hourly basis with a good time estimate. We recognize that our rates aren’t “cheap”, but we also fully recognize that the VALUE of getting your home de-cluttered once and for all - whether it’s one room or a couple - is truly invaluable. So if you wind up engaging us for a 10-hour project and it costs $750 in total, we know for sure that you will consider that some of the best $750 ever spent!
- What is your typical process for working with a new customer?
We typically do a 5-10 minute phone call to assess the situation and see if your project is the right fit for us and vice versa. We have a minimum 2-hour first session and after that you can decide if you want to extend the project or setup a recurring organizing plan on a monthly or bi-weekly basis. Most clients need us for a particular project though and once that’s done our engagement ends. But some clients are interested in using us on an ongoing basis.
- What education and/or training do you have that relates to your work?
I am 100% self taught but with over 12 years of being involved with peoples’ homes in one way or another. I follow the latest organizing trends and am obviously actively browsing Instagram and the internet for creative ideas.