FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
-Design and installation pricing will be on an individual basis and discussed and an estimate provided based on your specifications and what supplies and equipment is needed. -We can Provide RODI or Saltwater for an additional charge if you need it provided. -I DO NOT reseal or fix cracked aquariums. I DO NOT fix scratches in acrylic or glass aquariums at this time. -Discounts are available for weekly, biweekly or monthly servicing.
- What is your typical process for working with a new customer?
I want to know your aquarium goals, your reasons for having an aquarium how I can make that experience better or what you are looking for in having the aquarium installed.
- What education and/or training do you have that relates to your work?
I have my Master's of Science in Environmental Science and received me BA in Environmental Studies with a concentration on the Ecology of the Chesapeake Bay. I have no "formal" aquarium education, however have been keeping aquariums since I was a child. I have had a saltwater reef system running for over 20 years and have kept a variety of tanks from freshwater fish only, planted, saltwater fish only, and both mixed and SPS reefs. If you have problems, I have solutions for them.