FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Estates Chimney Inc., we offer transparent pricing with no hidden fees. Our estimates reflect the quality of work and materials used. We provide competitive rates for both residential and commercial services. Discounts may be available for repeat customers or large projects. We ensure that our pricing aligns with the high standards and expertise we bring to every job.
- What is your typical process for working with a new customer?
At Estates Chimney Inc., we start with a thorough consultation to assess your needs. After evaluating the scope of the project, we provide a detailed, transparent estimate. Once approved, we schedule the work at a time that suits you. Our team then completes the job with precision, ensuring high-quality results. Afterward, we follow up to ensure your satisfaction and offer any necessary maintenance or recommendations.
- What education and/or training do you have that relates to your work?
Our team at Estates Chimney Inc. is comprised of CSIA-certified technicians who undergo factory training and participate in annual continued education. This training includes both classroom instruction and hands-on experience to ensure we stay current with industry best practices and provide top-tier service.