37SOLUTIONS Technology Services

Pittsburgh, PA

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About this pro

How does your service stand out?

Have you ever tried to call one of those big brand-name hosting companies that sell you gigs of useless storage space and treat you like just another number? At 37SOLUTIONS you always have access to a real human being. Not a call center located in another country. You get premium hosting with full access to your account. And if you ever need help, we're just a phone call or email away.

What do you enjoy about the work you do?

"We love technology...so you don't have to." After a long day in the office working on the computer we like to relax at home.... in front of a computer or some other piece of technology. We specialize in this stuff because we truly enjoy it just like you enjoy your work or hobbies. We wouldn't try to shingle our house because we know there are experts available that will do a much better job in less time. Time is money and that means more time for us to do other things we enjoy.

Location

Pittsburgh, PA 15202

Years in business

15

Number of employees

4

Times hired on Thumbtack

5

Reviews

9 Reviews
  • Kathi F. Mar 24, 2017
    Web Hosting
    Verified Review
    Professional and responsive
    Greg has been very responsive to all of my questions. I'm looking forward to continuing to work with him!
  • Jason S. Feb 27, 2017
    Highly recommend
    We worked with them to build a career training website. The finished site has exceeded our expectations! Greg is extremely knowledgeable, professional, and responsive. Their work was done in a timely manner and for a very fair price. I highly recommend this company.
  • Betty L. Dec 7, 2015
    Web Hosting
    Verified Review
    Greg Duffie of 37 Solutions has been of immeasurable help in securing a safe and competent hosting for our website. We will be expanding our business relationship with Mr. Duffie in the future.
  • Dan M. May 30, 2014
    Absolutely phenomenal support. I am a demanding customer who fired off tons of questions and requests in emails almost daily. Greg responded usually within 12 hours and was always very helpful. I highly recommend 37Solutions!
  • Kerry S. Oct 14, 2013
    Web Hosting
    Verified Review
    I just started working with Greg but am already very pleased with the service I have received so far.
  • Derek L. Jul 8, 2013
    Web Design
    Verified Review
    It was an absolute pleasure working with Greg. Highly recommend.
  • Erica V. Mar 7, 2013
    I have used 37 solutions for my web hosting for the last 4+ years and have had a really great experience working with Greg. He is extremely helpful and knowledgeable and willing to go above and beyond to help with all of my needs.
  • Tony C. Jan 17, 2012
    No confusing web site to navigate around, great web hosting service at a great price and awesome customer service! 37 Solutions is GoDaddy's DADDY!
  • Dave B. Jan 16, 2012
    I have worked with several web designers / builders, and I have always ended up with the same result. It is not 100% what I want, the lead generation only works half the time, or I can never get ahold of someone to make any changes, if needed. After first speaking with Greg at 37 Solutions, he answered all my questions thoroughly, we put together a time line, and best of all, he followed through as planned. I own my own business and I know how important service is, especially after the sale. I plan on using Greg for a long time to come and strongly recommend the use of his company to everyone I know.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
We have custom pricing for most jobs. We don't want to push a service on people that doesn't fit their needs.
What is your typical process for working with a new customer?
We don't have a one-solution-fits-all approach. We get to know our customers and their needs so that we can customize their services to fit their budget.
What education and/or training do you have that relates to your work?
The owner has been working with computers since 1987 and is a professional SQL Server Database developer and administrator. In 2002 he started fixing computers on the side and then quickly moved to website development, hosting, and SEO.
How did you get started doing this type of work?
In 2002 the owner started fixing computers on the side and then quickly moved to website development, website hosting, email marketing, and search engine optimization.
What types of customers have you worked with?
We specialize in web hosting, design, and search engine optimization but we have several customers that just use our computer repair services.
What advice would you give a customer looking to hire a provider in your area of work?
"You get what you pay for." Big website hosts sell you gigabytes of storage space hoping you won't notice that you'll never use it. Many of our computer repair customers have 1,000 GB hard drives on their home computer and use it to store 1 GB of pictures and documents. Pay for the service and support. Not the specs.