FutureTech Home Integration
About this pro
Eric did a great job. He mounted 3 TVs and ran wires from the attic to one of our bedrooms. He takes his time and does it right! No cutting corners and we are very happy with the results.May 22, 2018Verified
Very clean polite prompt. Great price. Knew his stuff. Very good would have him do other work in a secondOct 7, 2016Verified
Very knowledgeable, friendly and excellent excellent customer service.Nov 7, 2017Verified
Really knew his stuff and also helped me with suggestions on good/affordable equipment to enhance my specific setup.Jul 26, 2017Verified
He did a great job fixing my issue without pressuring me for extra work. And he was very knowledgeable, on time, and friendly.May 22, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?All of our work is custom, so every job gets its own project proposal with hardware, software and labor spelled out in detail. Nothing is hidden and everything is clearly described and easy to understand.
- What is your typical process for working with a new customer?Usually we meet in person to discuss the desired outcome and any limiting factors for the project, such as location, budget and/or existing equipment. During the initial visit we begin educating the client as to the choices that would best align their goals with an experience that will leave them fulfilled for years to come. Once we have a mutual agreement on the project size and scope we submit a project proposal that explains the solution in detail and offers a complete total (no surprises or in-project add-ons that drive the price up later). Once an agreement is signed and a deposit is made we schedule the job and manage the purchasing and installation accordingly. If other trades are involved, such as architects or designers we will meet with them and manage all of the audio, video and control aspects of the job so that the clients' interests and needs are met when the project reaches its final stages. Ongoing services can be purchased yearly or in an as-needed fashion.
- What education and/or training do you have that relates to your work?All of our staff has been classroom and/or online trained in basic and advanced levels of networking and consumer electronics design and implementation. We also have over 30 years of in-the-field experience delivering information technology, services and consumer electronics solutions throughout the country.