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Turning Point Restoration, LLC
Turning Point Restoration, LLC

Turning Point Restoration, LLC

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Introduction: Turning Point Restoration, LLC is a Veteran-owned, full-service property damage restoration/remodeling contractor. We help property owners in Central PA overcome the challenges resulting from unexpected damages to their homes and businesses. If your property has suffered fire and smoke damages, water or mold damages, wind or storm damages, we are available to assist 24/7. We’re property damage experts. We also offer financing options for customers that need financial assistance at a moments notice. We're an IICRC Certified Firm, EPA Certified Firm, and an active member of AIR (Alliance of Independent Restorers). We can handle any sized loss from small residential to large commercial. We have resources and partnerships from all over the region and country to call on when needed. Our technicians are IICRC certified in all aspects of the restoration industry (Institute of Inspection, Cleaning, and Restoration Certification) to provide the best possible service to our customers. Let Turning Point Restoration, LLC. be the "Turning Point" of your disaster.
Overview

Hired 20 times

Background checked

10 employees

6 years in business

Payment methods

Cash, Check, Credit card

Social media

Facebook, Instagram

Featured Projects

121 photos

  • Fire Damage Restoration

    General Contracting

Reviews

Customers rated this pro highly for value, work quality, and professionalism.

Excellent 4.9

17 reviews

5
94%
4
6%
3
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Read reviews that mention:


Nancy L.

Odor Removal

Mark explained the process step by step and we scheduled for the following day after product was received. I’m pleased with the results & would recommend Turning Point to any needing the services they provide!
Sep 18, 2019
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Verified
Marion K.

Water Damage Cleanup and Restoration

Turning Point Restoration was great. They were willing to work around my wacky schedule and were very punctual after we set up times! They were also very friendly to my cats, which was a nice bonus haha. At the time of the estimate/evaluation, I was given an expected time frame to complete the project, and they actually completed the project faster than expected. I would definitely use these guys again in the future.
Nov 11, 2017
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Verified
Shelley D.

Water Damage Cleanup and Restoration

Mark and his team provided emergency mitigation of water damage to our ceiling over our first floor when our son flooded the toilet on the second floor. Service was prompt and professional and the work completed by the end of the same week. They did such a great job that the part of the ceiling affected is now completely undetectable. I'm so glad we found these guys.
Oct 18, 2016
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Verified
Leslie M.

Mold Inspection and Removal

Mark and his team were able to eliminate the mold in my bathroom, and replace an efficient exhaust fan and pipe with a much better unit. In addition, between the time I contacted Mark, and when we scheduled to do the work, I discovered a new problem underneath a window A/C unit. He was able to remedy that problem as well. It has been a pleasure working with this responsible, courteous, and tidy company.
Aug 28, 2016
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Verified
Samantha B.

Mold Inspection and Removal

They did an excellent job of taking down exterior where mold was built up and removing debris wonderful cleanup .very professional and explaining the whole process of job being done.Great guys.
Nov 4, 2015
·
Verified
Credentials
Background Check

Mark Tretter

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We use industry software called Xactimate as a guideline for pricing. Xactimate is a property estimating program designed for claims adjusters, contractors, and insurance carriers. Adjusters/Contractors are able to key in the type and quantity of material damaged for a particular claim. Xactimate is able to generate a cost-estimate for returning that property to its pre-damaged condition. It is a well-conceived, highly developed, and powerful program.

  • What is your typical process for working with a new customer?

    We believe the most important process for working with new customers is communication. With solid communication from the very beginning of each project, our customers will have a complete understanding of the scope of work to be completed, the processes to be used, and timeline for completion. We also inform our customers daily of job progress and are happy to answer any questions they may have.

  • What education and/or training do you have that relates to your work?

    Our technicians are certified in all areas of restoration from the IICRC (Institute of Inspection, Cleaning, and Restoration Certification). We take our trade very seriously. Training and using the latest in technology keeps us sharp and allows us to serve our customers in a way that exceeds expectations. We are also an EPA Certified Firm and an active member of the Alliance of Independent Restorers.

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