FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Offer group discount in groups of four or more
- What is your typical process for working with a new customer?
I try to get to know the person, why they are looking to get training and see if I can configure their training session around s their needs.
- What education and/or training do you have that relates to your work?
I have a degree in business management. Various firefighting training. Pennsylvania state certified EMT-B. And certified through the American Heart Association to facilitate classes.