FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
General Prices For an Onsite Service Call: On-site Service for Business starting at $109.00 (Includes Travel with-in 15 miles of Irwin, PA including Eastern Allegheny and Westmoreland Counties, includes one hour of diagnostic and/or repair time, parts and tax not included) Onsite service starting at $79.00 For Home (Includes Travel with-in 15 miles of Irwin, PA including Eastern Allegheny and Westmoreland County, includes one hour of diagnostic and/or repair time, parts and tax not included)
- What is your typical process for working with a new customer?
Depending on the Customer’s requirements we usually provide: > Immediate service for Remote or Telephone assistance. > On-site service for Critical Issues the Same or Next Business Day > Free consultation for Installation, Upgrade or Consulting Projects.
- What education and/or training do you have that relates to your work?
Former Novell Certified Network Engineer, IBM Certified Services, Microsoft Certified Systems Engineer, Compaq Service certified along with numerous industry training.