FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We keep our pricing simple with both hourly and package rates. We work a minimum of 3 hours per session for the smaller jobs and our packages start at 15 hours for the larger jobs. The more hours you purchase, the lower the rates are by the hour.
- What is your typical process for working with a new customer?
Step 1: Initial phone call to determine the clients needs. Step 2: In-home assessment (if needed), to establish the scope, timeline, strategy and to give the client an estimate for the job. Step 3: Roll up our sleeves and get to work! We work side-by-side with clients to ascertain the best systems and solutions for their life. There is no one size fits all. All sessions are customized to your needs, based on what is going to serve you now and in the future.
- What education and/or training do you have that relates to your work?
We are members of NAPO (National Association of Productivity & Professional Organizers) and NASMM (National Association of Senior Move Managers). We regularly attend training conferences and participate in training courses online through webinars and podcasts.