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Meyer and Smail Photography
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Budget
Sorry this pro can’t do your job, but we know other pros who can.
Introduction: We are a team of two photographers and artists specializing in custom themed portraiture (family, children, newborn, senior, maternity and boudoir).
We are also available for weddings.
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Reviews
2.0
1 review
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Amanda R.
Jul 14, 2015
Although my husband and I are extremely pleased with our wedding pictures we are not at all happy with the customer service we have received since our wedding in May. We were told that our pictures were being mailed to us on discs on two separate occasions (this happened over the time span of one month) and after many excuses, we still have never received them. The only reason we have our wedding pictures is because we made the 520+ mile trip home to Indiana, PA and told Kelsey we would come and pick them up. Our pictures were not on a disc like we were told they would be, they were on an SD card. This would have been fine, however there were issues with four of the pictures either do to corruption on the card (not showing them correctly or at all) or formatting, etc. Two of these four pictures happen to be our favorites of just the two of us. Tomorrow will mark a week of us trying get in contact with Kelsey by leaving voicemails, text messages, Facebook messages, and by sending email asking her to please email us those pictures. She has posted on her Facebook page several times in the last week but she has yet to return any of our phone calls. She did reply to one message last Friday saying she would email our missing pictures later that evening, but she never did. Needless to say, we still do not have our missing pictures that we have already paid in full for. We are very disappointed in the extreme lack of professionalism we have been shown.