FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
pricing is dependent upon size of project and if a commercial or residential finish is required
- What is your typical process for working with a new customer?
first, we describe finish strategies for specific species. We are married to no one strategy--choices include classic oil urethane, waterborne commercial and residential finishes or buffed-in oils or hardwaxes. We look carefully at customer needs -- traffic patterns, wearability issues, pets, health concerns and furniture questions. We strive to have no customer ever have to leave their home during process. We always strive to provide the most affordable, conscientious service possible.
- What education and/or training do you have that relates to your work?
Attend all local National Wood Flooring Association schools. We are proud to have worked with some of the most credentialed finishers and installers in the country through the years. Their teaching was invaluable.