FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is determined by the hour or by the project.
- What is your typical process for working with a new customer?
At the start, I aim to establish rapport to ensure a comfortable and trusted working relationship. I then ask for the needs and wants of a client, while identifying priorities. This casual interview process leads to a detailed description of the requested project. I then compile and share a specific outline or plan to detail the process and timing to complete the requested service.
- What education and/or training do you have that relates to your work?
M.S. of Learning Technologies (Harrisburg University of Science and Technology) M.Ed. in Teaching and Curriculum (Penn State University at Harrisburg) B.S. Communications (Millersville University) Active Learning Certification Adjunct Faculty in English and Computers (PA College of Health Sciences) Adjunct faculty in Corporate communications ( Elizabthtown School of Professional Studies) Lead English teacher and Journalism adviser (Solanco High School) Professional Freelance writer Professional Tutor (Wyzant) Toastmasters International (Competent Communicator and contest finalist) Active Learning Specialist (Fizika Inc) Presenter at national conventions