FAQs
- What types of customers have you worked with?
We clean all types/styles of carpet and upholstery for both residential and commercial customers. We are also ONE OF THE ONLY companies to offer REPAIR and RESTRETCHING of carpet. We are the ONLY local service company that is PROFESSIONALLY TRAINED and CERTIFIED to provide the level of service required by all the major carpet mills in the USA. We are the only company that can/will properly clean and/or restore the upholstery on your furniture to a like new appearance. Go with the best - call KMA today!
- What advice would you give a customer looking to hire a provider in your area of work?
Find out something about the service company you are considering using. If they do not have a website, immediately cross them off your list. In today's world, a website is like a business card...if you don't have one, you have zero credibility. Check how long they have been in business. Are they insured? Are they professionally trained and certified? Do they have a clearly written customer service policy? Do they accept all forms of payment? If a company only accepts cash, do not risk doing business with them. Look for a company with a track record of quality work and customer service.