FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
First time customers always get 15 percent off for cleaning services.
- What is your typical process for working with a new customer?
We love to talk over the phone to give them an exact quote. This allows us to understand our customers wants and needs. After all, we are doing service to them by providing the best experience possible. We want them to know and understand that this business is a judgement free. We are coming into their space to make them feel comfortable and open up to us and allow us to make their space feel like home.
- What education and/or training do you have that relates to your work?
We currently obtain degrees in fields of business management, marketing, and the criminology. Also, in the works of getting a M.S in criminology. Although some of our education does not fit with cleaning services, however, it has taught us to put people first and how to work for a business. We are career driven and extremely proud of Rinse Cleaning and how far it has come!