FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have been told we have very competitive rates. And we work hard to help customers to stay in their Budget.
- What is your typical process for working with a new customer?
1) we schedule our in home estimates between 10am-7pm 2) we give same day estimates, with line by line breakdown, so you can see exactly what your paying for. 3) we help determine what materials you will need and include your material list on the bottom of your estimate. 4)some customers have materials, but customers that are still shopping; we help them locate the best pricing. We like to educate our clients on different product options, pros and cons, and find out what best fits their style and budget.
- What education and/or training do you have that relates to your work?
10 years in the hardwood flooring trade. Six years in business. We have done 1000’s of sf over the years; in residential, new construction, and commercial. Many references available upon request.