FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the scope of the project, the materials chosen, and the level of customization involved. I always aim to provide fair and competitive rates for high-quality work. Also, we offer a discount for senior citizens as a way of giving back and supporting our elderly community. I'd be happy to go over the details with you and provide a free estimate based on your specific needs.
- What is your typical process for working with a new customer?
Our process starts out with an initial phone call or inquiry to get a basic understanding of the project, the customer's goals, and personal info. Afterwards, this leads into an in-person consultation to understand the scope of work, take any measurements/ pictures, and offer insights.