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2 THUMBS UP for Mentzer Repair Service
Darryl provided excellent, professional service in troubleshooting my PC. His technical knowledge was impressive. More impressive, though, was his patience with a relatively tech-illiterate user. He took time to explain the problems with my machine and what was needed to resolve them, never in a condescending manner. He took pains to address my major issue - lost TurboTax data files - recovering those files that could be recovered while researching and providing an alternate possible route to obtain those still lost. That effort goes above and beyond what I'd have expected in a service repair job. And, to top it off, Darryl also installed some useful utilities (freeware) that should help establish routine maintenance to prevent or at least forestall future system and virus problems. I couldn't be happier with the results. Oh, and the price was very reasonable, exceptionally so for all the effort. Great job!
My (2005) computer encountered what I later found out was ransomware full of "FBI threats" that had me very upset. Craig was able to REMOTELY get my computer up and running and gave me tips on what to do myself if it ever happened again. Shortly after that, during a winter storm blackout, my computer failed. Craig rushed right over, knew immediately that it was my power supply, knew just where to go locally to find a replacement and had my computer fixed within a few minutes. He has also helped me choose free security software knowing I am on a tight budget. He recently called me with a reminder to always back up my data. He is never too busy to answer questions. Craig really knows his stuff, and from what I hear, he is a whiz with cell phones, too!
Spencer is a true professional and I would recommend him to anyone who wants reliable service at reasonable prices. His work ethic is excellent and he is one of the few engineers I have met that has impeccable technical qualifications. The work he did for me was not extremely difficult. It involved cleaning up my Wife's notebook, cleaning up my mobile phones and I Pad and installing new pass words in each devise. I was so impressed with Spencer that I purchased a new computer and other things from his company. Being in the business of marketing and sales for a Plastics Company I know the value of exceptional qualifications, honesty and superior Customer Service. Spencer and his organization offer this to the optimum degree.
Chris fixed my phone screen. And brought it back to life. Outstanding work highly recommended.
I will be the first to say awesome service and he saved me so much headache and money. I was on vacation in OC MD and dropped my phone and cracked the whole screen. FYI no apple store or At&t store. Get home to find out that it may cost me between $200-$400 to either fix or replace. Thank god the guy from the AT&T store hooked me up with mobile genius. Phone was fixed in less then ten minutes for less then $80. Thank god. Thanks again sent a friend from NY and gave your card to a bunch of my friends. Screw Apple!!!!
Don did repairs to fix a laptop computer screen for me as well as the back of my cell phone that was cracked from being dropped. I am very happy with the work and communications. I felt he was trustworthy and his prices reasonable.
went above and beyond to repair and paint my roof, house looks brand new...also fixed my windows simply by just asking.... Service was great had a few laughs with the guys very upbeat and social, got the job done right and at a fair price, any other home projects I'm calling these guys! Thanks!
I travel to my customers I provide fast & convenient service we work around our customers schedules so we can be available when they need us.
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