FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices hide nothing. I spend a great deal of time on estimates and to date have a 98% success rate of never going over them. we deal with a dozen different distributors to get the customer the absolute best price. we install every brand and don't push the brand that put logos on our van or paperwork.
- What is your typical process for working with a new customer?
Pretty simple, we reach out to get an on site visit. our estimates unlike others are always free. I hate putting the "need more info" but NOONE or company can give you the service and accuracy in an estimate with out 1st hand evaluation. Then we send you estimate, you hire us 😀 and get the best customer service out there.
- What education and/or training do you have that relates to your work?
As far as the general contracting goes I've been doing maintenance and building trades since 1990, I have a keen sense of how it all works. HVAC is 100% self taught - Which I will put my knowledge up against ANY Tech new or old !