Hired 166 times
20 years in business
(Eastern Time Zone)
Mon - Sat
8:00 a.m. to 7:00 p.m.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Loreen R.Nov 27, 2018Verified
We felt the SERAPH team gave us a thorough report and helped answer the questions we had. Dale was also thoughtful and professional.Jun 10, 2018VerifiedSERAPH Problem Solving's reply
I was very confident that they could help after reviewing his qualifications and experience in all the areas of this murder of a mother and child, also at times I was very emotional they handle it very well and professionally and I’m grateful to them! this is still an ongoing case, but I’m very confident That they could bring this to a close.May 22, 2018VerifiedSERAPH Problem Solving's reply
Thank you for your kind words.
I spoke on the phone with Dale Y. explaining my situation. He was very courteous and immediately explained what he believed to be going on over the phone. He provided detailed information and told me how to handle things. He even didn’t it free of charge right over the phone. I am very grateful for the help.Mar 3, 2018VerifiedSERAPH Problem Solving's reply
Very professional and thorough response to my request.Feb 9, 2018VerifiedSERAPH Problem Solving's reply
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Flat rate not hourly.
- What is your typical process for working with a new customer?A telephone call then a proposal.
- What education and/or training do you have that relates to your work?All of the SERAPH Team have had Federal training [Law Enforcement and Military] for example F.L.E.T.C. and DOD.