Not only did I receive a quote quickly, but all the responses to my questions came fast as well. At the end of the job, the last step requires you to go back through the following 7 steps to add something optional that would improve the integrity of my gazebo. Without hesitation, he went back all 7 steps and did the job to perfection. Many contractors would have thrown away the parts, collected their money and left. Not here! I will recommend to Family and friends and hope I can find another project to leverage them. Thanks again!