FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer new customers a 10% off discount on their first project with us.
- What is your typical process for working with a new customer?
Typically when a customer calls , we will set a time for a walk-through. At this point the customer has a chance to talk with and show their pro what specifications, ideas, styles, and their overall wish list for that project. The pro then has the opportunity to offer his professional input, take measurements, and take a material list needed to produce an estimate. Generally speaking estimates are furnished within 24-48 hours unless otherwise specified
- What education and/or training do you have that relates to your work?
BEST IN STATE GLASS & CARPENTRY holds a commercial and residential contractor license with a special concentration in glass and carpentry. I have been doing this type of work since the 90's and I have over the years