FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
A: Our pricing is competitive and based on the size, scope, and complexity of the job. We’re always upfront with costs — no hidden fees. For larger projects or recurring services, we offer package deals and seasonal discounts. We also provide free estimates so you know exactly what to expect before any work begins.
- What is your typical process for working with a new customer?
A: We start by discussing your needs and goals, either through Thumbtack, phone, or a quick site visit. Once we understand the scope of the project, we provide a clear, detailed estimate. If approved, we schedule the work promptly and keep you informed every step of the way. Our goal is to make the process easy, transparent, and hassle-free from start to finish.
- What education and/or training do you have that relates to your work?
A: With over 40 years in the industry, we’ve built our expertise through hands-on experience and continuous training in best practices for landscaping, tree care, hardscaping, and site work. Our team stays up to date with modern equipment, safety standards, and sustainable landscaping techniques to ensure high-quality, professional results on every job.