FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
First time cleanings (deep cleanings) and one time cleanings are charged by the hour worked. After the first cleanings (being 1 or 2 usually) to prepare the house for regular cleanings (weekly, bi-weekly, quarterly, etc) we settle a flat rate for our clients. Discounts are offered when we have promotions, specially during the winter. Discounts are also offered for the first deep cleaning when client becomes regular.
- What is your typical process for working with a new customer?
After our first contact with customer, we will schedule a visit for a free estimate and mark the appointment for our team to do the cleaning.
- How did you get started doing this type of work?
I started cleaning houses by myself and as soon as the clients started to grow more and more, I invested in training employees so we could reach out to more people that needed their house cleaned by professionals so they could live, work or study and not worry about the chores in the house.