FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For deep cleaning I charge $65 per room. This includes a comprehensive cleaning of every square inch of that room. From dusting trim, baseboards, window interiors and glass, wall washing, vacuuming, steam mop ( if applicable), inside closets, drawers, all surfaces, door knobs, etc will be cleaned and sanitized. The client may choose between Non Toxic cleaners, or traditional cleaners.
- What is your typical process for working with a new customer?
Generally first appointments are deep cleans, then after the initial booking- or first couple bookings depending on the size of the home and the state it exists in- after the first or couple appointments we can go forward with general upkeep which can be weekly, bi weekly or monthly depending on the client's needs. Quotes for general upkeep cleaning varies based on how many people live in the home, if there are pets present, there are a multitude of factors that play into the pricing breakdown. This comes down to the amount of product we supply, the time it takes the cleaning professional to complete the job, and the size and state of the home itself.
- What education and/or training do you have that relates to your work?
The sole proprietor of Spotless, Lyndsey Conway, is a graduate of Johnson & Wales University, she worked in the hospitality industry for 11 years in almost every facet of the industry. From bakeries to hotels, to restaurants and bars, this individual has a pension for excellence and a commitment to uphold a Platinum Standard of safety and sanitation whether working in a 5 star hotel, an AirBnB or someone's permanent home address.