FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is designed to be transparent and all-inclusive. We typically offer tiered packages based on the duration of the event. What’s Included: Every standard booking includes setup/breakdown, a professional attendant, high-quality props, and a digital gallery. Fees: Travel fees only apply for events outside a 30-mile radius of our home base. We require a $50 Non-Refundable deposit to secure your date, which is applied toward your final balance. We also require a signed contract which will be sent by email.
- What is your typical process for working with a new customer?
We aim for a set it and forget it experience for our clients so you can focus on your party! Inquiry & Consultation: We discuss your event theme, guest count, and vision. Customization: You choose your backdrop and we design a custom print template (names, dates, or logos) for your approval. Final Confirmation: Two weeks before the event, we touch base to finalize the timeline and load-in instructions. Event Day: We arrive 60–90 minutes early to ensure everything is perfect before the first guest walks in.
- What education and/or training do you have that relates to your work?
I hold a degree in Business Administration, which I’ve leveraged to build a client-focused, professionally managed photo booth company. My business background ensures that the non-fun side of your event—like prompt communication, transparent contracts, and meticulous scheduling, is handled with total professionalism. I combine a sharp eye for detail with a deep understanding of customer service to ensure a seamless experience from the first email to the final gallery delivery.