Mount Valley Foundation Services

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Introduction: Mount Valley Foundation Services, founded in 1986, is a subsidiary of Groundworks, a family of companies that offers superior, proven solutions for your foundation repair, basement waterproofing, crawl space encapsulation, dehumidification, and concrete lifting needs. Mount Valley is the oldest foundation repair company in South Carolina. We have received the HomeAdvisor 2018 Elite Service Award and were a nominee for the South Carolina Better Business Bureau’s 2017 Torch Award. We are active in philanthropy including donating to a Boy Scouts of America Eagle Scout project at a South Carolina State Park and making annual donations to the South Carolina Building Officials Association college scholarship fund. We devote our years of experience, industry knowledge, and specialized training to help customers protect their homes or commercial buildings from water damage, concrete sinking, and foundation failure.

Overview

Hired 2 times

Serves Cayce, SC

Background checked

150 employees

38 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram, Twitter

Featured Projects

30 photos

Reviews

Very good 4.5

45 reviews

5

82%

4

7%

3

0%

2

2%

1

9%

This pro's rating is a combination of reviews posted by customers outside of Thumbtack. Thumbtack cannot verify external reviews.

Credentials

Background Check

John Thornton

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
At Mount Valley Foundation Services, we are transparent about our pricing and offer a range of options to meet your needs and budget. Our rates are based on the scope and complexity of the project, and we offer discounts and special promotions. We also offer financing options to help make your project more affordable. If you have any questions about our pricing, don't hesitate to reach out to us. We are always happy to answer any questions or concerns you may have.
What is your typical process for working with a new customer?
At Mount Valley Foundation Services, we have a process in place to ensure a seamless and positive experience when working with new customers. This includes an initial consultation to discuss your needs and goals, a free in-home inspection to assess the scope of work, a detailed proposal and quote outlining the project details, and the option to finance your project. Our team will work with you to plan and execute the project according to the agreed-upon timeline and budget and will follow up after completion to ensure your satisfaction. If you have any questions or concerns along the way, we are always available to assist you.
What education and/or training do you have that relates to your work?
At Mount Valley Foundation Services, we place a high value on education and training to ensure we can deliver the best possible service and results to our customers. Our team members have professional certifications and degrees in fields related to our services, and we regularly attend industry conferences and seminars to stay up-to-date on the latest trends and best practices. We also have a strong culture of continuous learning and development within our company and offer training and development programs for our team members.